Compliance

Know Your Customer (KYC) Policy

Our KYC procedures are required by regulation to verify client identity, assess risk, and ensure the platform is not used for illegal purposes.

KYC verification is mandatory before live trading can commence. Demo account use is permitted during the verification period.

1. Purpose

Know Your Customer (KYC) procedures enable NothingHolders Ltd to verify the identity of its clients, assess suitability and risk, and comply with anti-money laundering regulations. KYC is a legal requirement for regulated financial services providers.

2. Required Documents

Identity Verification (Tier 1)

One of the following government-issued photo identification documents:

  • Valid passport (biographical data page and photo)
  • National identity card (both sides if applicable)
  • Valid driving licence with photo

The document must be current (not expired), clearly legible, and in colour. All four corners must be visible. Edited, filtered, or partial images will not be accepted.

Proof of Address (Tier 1)

One of the following documents, issued within the last 3 months:

  • Bank account statement (from a regulated financial institution)
  • Utility bill (electricity, gas, water, telephone — not mobile)
  • Official government correspondence
  • Tax authority document

The document must display your full name and residential address clearly.

Enhanced Verification (Tier 2 — where applicable)

For higher-risk situations, larger deposits, or political exposure, additional documentation may be requested:

  • Source of funds documentation (payslip, bank statement showing income)
  • Source of wealth documentation (investment account statements, business records)
  • Business registration documents (for corporate accounts)
  • Beneficial ownership declarations

3. Verification Process

Documents submitted through the client portal undergo automated and manual verification. The process typically takes 1–3 business days. You will be notified by email of the outcome. If documents are unclear or incomplete, we will request resubmission with specific guidance.

4. Ongoing KYC Reviews

Regulatory requirements mandate periodic review of client KYC information. You may be asked to resubmit documentation when:

  • Your identity documents expire
  • Your address or personal circumstances change
  • You request an account upgrade or classification change
  • Scheduled periodic review is due
  • A change in risk assessment requires additional verification

5. Failure to Provide Documentation

Failure to provide required KYC documentation within a reasonable timeframe will result in restriction of account services, including prevention of withdrawals and live trading. Continued non-compliance will result in account termination in accordance with the Client Agreement.

6. Data Protection

All identity documents and personal data collected during KYC are processed in accordance with our Privacy Policy and applicable data protection regulations. Documents are encrypted in transit and at rest and accessed only by authorised personnel.

7. Third-Party Verification

We may use regulated third-party identity verification providers to assist with the KYC process. These providers are bound by confidentiality obligations and data processing agreements.

8. Contact for KYC Enquiries

For assistance with the KYC process, contact: [email protected]

Last updated: January 2024.